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portada The Tactical Negotiator: Listen. Speak. Win: From Crisis to Calm How Words Save Lives.
Type
Physical Book
Publisher
Author
Language
English
Pages
518
Format
Paperback
Dimensions
22.9 x 15.2 x 2.6 cm
ISBN13
9781919446912

The Tactical Negotiator: Listen. Speak. Win: From Crisis to Calm How Words Save Lives.

Cole, James (Author) · Tactical Negotiator · Paperback

The Tactical Negotiator: Listen. Speak. Win: From Crisis to Calm How Words Save Lives. - Cole, James

New Book Imported to New Zealand
Delivery: 07 Jul - 14 Jul Shipping: 4 to 5 business days.
NZ$ 50.91
Import costs and 15% GST included in the price ✅
NZ$ 50.91

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Synopsis "The Tactical Negotiator: Listen. Speak. Win: From Crisis to Calm How Words Save Lives."

The Tactical NegotiatorControl the Conversation. Control the Outcome.When pressure is high, most people talk more.Professionals do the opposite.Written by a police hostage negotiator, The Tactical Negotiatorreveals the communication strategies used when conversations carry real consequences-where the wrong words can escalate conflict, destroy trust, or cost lives.This book strips negotiation back to its essentials: preparation, listening, timing, emotional control, and intent. You'll learn how to handle silence without panic, recognise misdirection, slow volatile situations, and influence outcomes without threats, manipulation, or force.Built on real-world crisis negotiation principles, this is a practical, step-by-step framework you can apply immediately-whether you're leading teams, managing conflict, dealing with difficult people, or navigating high-stakes conversations in work or life.No theory for theory's sake.No gimmicks.Just proven tactics that work when it matters most.If you want to stay calm under pressure, think clearly when others don't, and take control of conversations before they control you-this book is for you.

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