Name: the mediator`s handbook
Price: 60.73 NZD
Availability: InStock
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Author: Beer, Jennifer E. ; Packard, Caroline C. ; Stief, Eileen
ISBN: 9780865717220

Type

Physical Book

Author

Jennifer E. Beer

Caroline C. Packard

Eileen Stief

Publisher

New Society Publishers

Language

English

Format

Paperback

Dimensions

27.4 x 21.1 x 1.5 cm

Weight

0.54 kg.

ISBN

0865717222

ISBN13

9780865717220

Edition No.

0004

Synopsis "the mediator`s handbook"

The classic resource for effective mediation - now fully updated and expandedThe popular Mediator's Handbook presents a time-tested, adaptable model for helping people work through conflict. Starting with a new chapter on assessing conflict and bringing people to the table, it explains the process step-by-step, from opening conversations and exploring the situation, through the phases of finding resolution-deciding on topics, reviewing options, and testing agreements. The Toolbox section then details the concepts and skills a mediator needs in order to: Understand the Conflict Support the people Facilitate the process Guide decision-making. The Mediator's Handbook's emphasis is on what the mediator can do or say NOW, and on the underlying principles and core methods that can help the mediator make wise choices. Long a popular course textbook for high schools, universities, and training programs, The Mediator's Handbook is also a valued desk reference for professional mediators, and a practical guide for managers, organizers, teachers, and anyone working with clients, customers, volunteers, committees or teams. Extensively revised to incorporate recent practice and thinking, the accessible manual format lays out a clear structure for new and occasional mediators, while offering a detailed, nuanced resource for professionals.