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portada Making Bureaucracy Work: Norms, Education and Public Service Delivery in Rural India (Cambridge Studies in the Comparative Politics of Education)
Type
Physical Book
Author
Publisher
Year
2022
Language
English
Pages
350
Format
Hardcover
Dimensions
22.9 x 15.2 x 2.9 cm
Weight
0.82 kg.
ISBN13
9781009258012
Categories

Making Bureaucracy Work: Norms, Education and Public Service Delivery in Rural India (Cambridge Studies in the Comparative Politics of Education)

Akshay Mangla (Author) · Cambridge University Press · Hardcover

Making Bureaucracy Work: Norms, Education and Public Service Delivery in Rural India (Cambridge Studies in the Comparative Politics of Education) - Mangla, Akshay

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Synopsis "Making Bureaucracy Work: Norms, Education and Public Service Delivery in Rural India (Cambridge Studies in the Comparative Politics of Education) "

What makes bureaucracy work for the least advantaged? Across the world, countries have adopted policies for universal primary education. Yet, policy implementation is uneven and not well understood. Making Bureaucracy Work investigates when and how public agencies deliver primary education across rural India. Through a multi-level comparative analysis and more than two years of ethnographic field research, Mangla opens the 'black box' of Indian bureaucracy to demonstrate how differences in bureaucratic norms - informal rules that guide public officials and their everyday relations with citizens - generate divergent implementation patterns and outcomes. While some public agencies operate in a legalistic manner and promote compliance with policy rules, others engage in deliberation and encourage flexible problem-solving with local communities, thereby enhancing the quality of education services. This book reveals the complex ways bureaucratic norms interact with socioeconomic inequalities on the ground, illuminating the possibilities and obstacles for bureaucracy to promote inclusive development.

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