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portada Harnessing Complexity for Better Outcomes in Public and Non-Profit Services
Type
Physical Book
Author
Publisher
Language
English
Pages
144
Format
Paperback
Dimensions
20.3 x 12.7 x 0.8 cm
Weight
0.15 kg.
ISBN13
9781447364115
Edition No.
1
Categories

Harnessing Complexity for Better Outcomes in Public and Non-Profit Services

Rob Wilson (Author) · Max French (Author) · Hannah Hesselgreaves (Author) · Policy Press · Paperback

Harnessing Complexity for Better Outcomes in Public and Non-Profit Services - French, Max ; Hesselgreaves, Hannah ; Wilson, Rob

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Synopsis "Harnessing Complexity for Better Outcomes in Public and Non-Profit Services "

ePDF and ePUB available Open Access under CC-BY-NC-ND licence. How can public services and social interventions create and sustain good outcomes for the populations they serve? Building on research in public health, social epidemiology and the social determinants of health, this book presents complexity theory as an alternative basis for an outcome-oriented public management praxis. It takes a critical approach towards New Public Management and provides new conceptual inroads for reappraising public management in theory and practice. It advances two practical approaches: Human Learning Systems (a model for public service reform) and Learning Partnerships (a model for research and academic engagement in complex settings). With up-to-date and extensive discussions on public service reform, this book provides practical and action-oriented guidance for a radical change of course in management and governance.

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