Name: customer service for professionals in health care
SKU: 24548080
Price: 49.59 NZD
Availability: InStock
Author: Leebov Ed D., Wendy
ISBN: 9781479364053

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portada customer service for professionals in health care

customer service for professionals in health care

Type

Physical Book

Author

Wendy Leebov Ed D.

Publisher

Createspace

Year

2012

Language

English

Pages

Format

Paperback

Dimensions

22.4x14.7x0.8 cm

Weight

0.09 kg.

ISBN

1479364053

ISBN13

9781479364053

Synopsis "customer service for professionals in health care"

Providing great customer service in healthcare is an ongoing challenge. This short book is a terrific guide to customer service essentials for front line staff. Rich with interactive exercises and self-help tools, staff become clearer on the Sixteen House Rules of Customer Service. They also raise their awareness of their own current behavior compared to the behaviors that reflect great customer service. This booklet makes a great recognition gift and support for individual coaching or staff development with groups. Customer Service has the concrete skills that can lead you and your team to significant progress.

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customer service for professionals in health care - Leebov Ed D., Wendy

Synopsis "customer service for professionals in health care"

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