Name: Unreasonable Hospitality: The Remarkable Power of Giving People More Than They Expect
Price: 42.35 NZD
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Rating: 5 (1 reviews)
Author: Will Guidara
ISBN: 9780593418574

portada Unreasonable Hospitality: The Remarkable Power of Giving People More Than They Expect

Unreasonable Hospitality: The Remarkable Power of Giving People More Than They Expect

Type

Physical Book

Author

Will Guidara

Publisher

Optimism Press

Year

2022

Language

English

Pages

288

Format

Hardcover

Dimensions

22.9 x 16.0 x 3.3 cm

Weight

0.52

ISBN13

9780593418574

Edition No.

Synopsis "Unreasonable Hospitality: The Remarkable Power of Giving People More Than They Expect"

The must-read New York Times bestseller that's redefining hospitality and inspiring readers in every industry. - Featured in FX's The Bear and Showtime's Billions- JP Morgan NextList PickWill Guidara was twenty-six when he took the helm of Eleven Madison Park, a struggling two-star brasserie that had never quite lived up to its majestic room. Eleven years later, EMP was named the best restaurant in the world. How did Guidara pull off this unprecedented transformation? Radical reinvention, a true partnership between the kitchen and the dining room--and memorable, over-the-top, bespoke hospitality. Guidara's team surprised a family who had never seen snow with a magical sledding trip to Central Park after their dinner; they filled a private dining room with sand, complete with mai-tais and beach chairs, to console a couple with a cancelled vacation. And his hospitality extended beyond those dining at the restaurant to his own team, who learned to deliver praise and criticism with intention; why the answer to some of the most pernicious business dilemmas is to give more--not less; and the magic that can happen when a busser starts thinking like an owner. Today, every business can choose to be a hospitality business--and we can all transform ordinary transactions into extraordinary experiences. Featuring sparkling stories of his journey through restaurants, with the industry's most famous players like Daniel Boulud and Danny Meyer, Guidara urges us all to find the magic in what we do--for ourselves, the people we work with, and the people we serve.

Will Guidara

(Author)

View Author's Page

Will Guidara has been immersed in the restaurant industry since the age of thirteen. He was co-owner of Eleven Madison Park, which under his leadership received four stars from the New York Times, three Michelin stars, and was named the best restaurant in the world in 2017 according to the 50 Best list. He is also the host of The Welcome Conference, an annual colloquium on hospitality that brings together industry professionals to share ideas and build community. Co-author of four cookbooks, he has received the Innovator Award from WSJ magazine, was named one of the "40 under 40" by Crain's New York Business, and his TED talk has been viewed nearly 2 million times. Additionally, he is co-producer of the series The Bear and awarded the Wall Street Journal Innovator Award.

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Customers reviews

Fabio Diaz Thursday, October 03, 2024
Verified Purchase
Muy bueno, como una historia narra el camino que fue recorrido para lograr un objetivo ambicioso, en ese camino da bastantes ideas para implementar
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Unreasonable Hospitality: The Remarkable Power of Giving People More Than They Expect - Will Guidara

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