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portada The Buzz: 50 Little Things That Make a Big Difference to Worldclass Customer Service
Type
Physical Book
Author
Publisher
Language
English
Pages
228
Format
Paperback
Dimensions
21.6 x 13.8 x 1.0 cm
Weight
0.16 kg.
ISBN
1857883470
ISBN13
9781857883473
Edition No.
1
Categories

The Buzz: 50 Little Things That Make a Big Difference to Worldclass Customer Service

David Freemantle (Author) · Nicholas Brealey Publishing · Paperback

The Buzz: 50 Little Things That Make a Big Difference to Worldclass Customer Service - Freemantle, David

Used BookGood Condition Imported to New Zealand
Delivery: 09 Jul - 21 Jul Shipping: 9 to 13 business days.
NZ$ 50.67
Import costs and 15% GST included in the price ✅
(Good Condition)NZ$ 50.67

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Synopsis "The Buzz: 50 Little Things That Make a Big Difference to Worldclass Customer Service"

Energize and inspire customer service - create The Buzz!Customers are key to your success. Make a big difference to them by taking care of the little things that matter - this book contains 50 tips and techniques to create a Buzz that delivers world-class customer service. In his punchy, accessible guide, well-known author David Freemantle offers simple, helpful advice on forming strong bonds with your clients. Create a Buzz for customer care throughout your company and inspire everyone to Make A Difference (perhaps even form a M.A.D. group!). Inject energy, vitality and warmth into your customer relations; create a Buzz and reap the rewards.

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The book is written in English.

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The binding of this edition is Paperback.

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