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portada Iso/Iec 20000-1:2011: A Pocket Guide
Type
Physical Book
Publisher
Author
Language
English
Pages
1
Format
Paperback
Dimensions
15.7 x 10.2 x 1.3 cm
Weight
0.16 kg.
ISBN
9087536828
ISBN13
9789087536824
Categories

Iso/Iec 20000-1:2011: A Pocket Guide

Van Haren Publishing (Author) · Van Haren Publishing · Paperback

Iso/Iec 20000-1:2011: A Pocket Guide - Van Haren Publishing

Used BookGood Condition Imported to New Zealand
Delivery: 20 Jul - 30 Jul Shipping: 9 to 13 business days.
NZ$ 73.69
Import costs and 15% GST included in the price ✅
(Good Condition)NZ$ 73.69

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Synopsis "Iso/Iec 20000-1:2011: A Pocket Guide"

This Pocket Guide provides a concise explanation of the nature, content and aim of ISO 20000. It brings ISO 20000 within reach of a vast international audience by providing the key elements of this important standard in a short, easy to read Pocket Guide: it promote the awareness and the acceptability of ISO 20000 as a valid standard for IT Services organizations; it supports ISO 20000 training and certification; it is a quick reference to the core content of ISO 20000, for practitioners. ISO 20000: A Pocket Guide is ideal for a broad range of practitioners, trainers and students, who work in IT as well as in other environments, ranging from experienced experts in (IT) service organizations, to those who are looking for a suitable approach to quality improvement issues.

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