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portada getting started with evaluation
Type
Physical Book
Author
Publisher
Year
2013
Language
English
Pages
256
Format
Paperback
Dimensions
22.6 x 15.0 x 1.5 cm
Weight
0.36 kg.
ISBN
0838911951
ISBN13
9780838911952
Categories

getting started with evaluation

Peter Hernon (Author) · Joseph R. Matthews (Author) · Robert E. Dugan (Author) · ALA Editions · Paperback

getting started with evaluation - Hernon, Peter ; Dugan, Robert E. ; Matthews, Joseph R.

New Book Imported to New Zealand
Delivery: 13 Aug - 25 Aug Shipping: 16 to 20 business days.
NZ$ 206.84
Import costs and 15% GST included in the price ✅
NZ$ 206.84

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Synopsis "getting started with evaluation"

Everyone agrees that evaluation of library services is essential, but without a background in research it can be a challenge to apply abstract concepts such as strategic planning, evidence-based decision making, and accountability to real-world situations. Finally library managers have a workbook to help them master key concepts of service quality assessment, offering directed exercises and worksheets to guide them. Firmly rooted in practical application, this book *Presents an overview of evaluation and the types of metrics, linking them to strategic planning and infrastructure *Examines qualitative versus quantitative measures *Shows how go decide which metrics are relevant to one's own institution, covering benchmarking, best practices, peer group filters, and those metrics that offer a high return on investment *Includes pointers for launching and maintaining successful library evaluation through flexibility and smart delegation among library staff *Offers advice on marshalling data to effectively communicate the value and impact of a library and its services, no matter the audience

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